Shipping policy
Shipping Policy
Thank you for shopping with BAZARI. This Shipping Policy explains how we process and deliver your orders. Please read it carefully before placing an order.
1. Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and public holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
If we experience a high volume of orders, processing times may be slightly delayed. If there will be a significant delay, we will contact you via email or phone.
2. Delivery Times
United Kingdom (Domestic)
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping | 3–5 business days |
| Express Shipping | 1–2 business days |
| Next Day Delivery | Next business day (order before 2pm) |
International Shipping
| Region | Estimated Delivery Time |
|---|---|
| Europe | 5–8 business days |
| United States & Canada | 7–12 business days |
| Rest of the World | 10–18 business days |
Delivery times are estimates and commence from the date of shipping, not the date of order. Delivery delays can occasionally occur due to customs clearance, weather conditions, or courier disruptions. Shipping costs are calculated and displayed at checkout based on your order and selected delivery method.
3. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your package. Please allow 24–48 hours for tracking information to update.
4. Customs, Duties, and Taxes (International Orders)
For orders shipped outside the United Kingdom, your order may be subject to import duties and taxes, which are levied once the package reaches your country. BAZARI is not responsible for these charges if they are applied; they are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs may be prior to placing your order.
5. Shipping Address
Please ensure your shipping address is correct and complete at checkout. BAZARI is not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If you notice an error, please contact us at contact@bazari.co.uk as soon as possible, ideally within 12 hours of placing your order, so we can attempt to make a correction before it ships.
6. Lost or Damaged Packages
BAZARI is not liable for products damaged or lost during shipping. If you received your order damaged, please contact the shipping carrier directly to file a claim. If you need assistance, please contact us at contact@bazari.co.uk with your order number and photos of the damaged item, and we will do our best to help resolve the issue.
7. Delayed or Missing Orders
If your tracking information shows that your order was delivered but you have not received it, please:
- Check with neighbours or your building's reception/mailroom.
- Check around your property for a safe place the courier may have left it.
- Contact us at contact@bazari.co.uk within 7 days of the delivery date so we can investigate with the courier.
8. Multiple Packages
Some orders may be shipped in separate packages if items are dispatched from different locations. You will not incur additional shipping charges for split shipments, and you will receive tracking information for each package.
9. Contact Us
If you have any questions about this Shipping Policy, please contact us:
Email: contact@bazari.co.uk
